Bespoke service solutions
As each of our clients service requirements are bespoke to their business, our approach is to combine our knowledge and experience from related sectors, with robust market intelligence and local research and interpretation of your requirements to ensure we deliver a professional and personal service.
Whether your requirement is a single service or a 'bundle' of the following service:-
- Catering, Hospitality and Vending Services
- Catering Facilities Design
- Cleaning Services
- Security Services
- Pest Control
- Waste Management
- Planned & Reactive M&E services
- Health and Safety
- Advice on Change Management
We can manage the complete process on your behalf, engaging with the right service partner(s) on your behalf.
Operational Service Delivery Reviews
Deciding whether your organisation should operate its own catering or facilities services is a complicated and multi-faceted decision,. At Alchemy our consultants can help you define your strategy and vision and identify the advantages and disadvantages this choice represents to your organisation. We can then support your business team with the development of your in house team or prepare a detailed specification for outsourcing, projects covered in this category reflect:-
- Best Industry Practice
- Performance Measurement and Management
- Optimising Value from your present service provider / Service Delivery
- Support and guidance to your In house team - Contract Retention
Whether you operate on an in-house or outsourced basis, facilities management is a multi-faceted discipline and it can be complex to unravel, identify and measure performance. Our consultants have worked across all sectors and have significant experience of benchmarking catering, cleaning, security operations. A review of your department is often the first point in a development plan.
A typical Alchemy review will look at:
- Financial performance benchmarked against sector and industry standards - Qualitative results viewed from external and internal perspective?
- Resource use, for example labour, and energy consumption
- Procurement processing and purchasing Audits
- Site surveys and asset logging.
After a detailed analysis we make recommendations in line with the client brief and objectives.
As facilities management and catering consultants we excel at researching, planning, implementing and monitoring strategic change that delivers improved service, quality and cost benefits to your business.
Our goal is to cultivate long-term relationships and a framework with you, to either support the outsourcing of your facilities management and catering needs or provide on going guidance for self-delivery.